Help Centre
Answers to your questions about Pace, in under two minutes.
Try one of these:
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Connect Slack to your workspace
Connect Slack to Pace so pacing alerts, overspend pauses, and weekly reports post to the channels you pick, with each client routed to its own channel.
Run a pacing update on demand
Run a pacing update on demand, for a single account or a whole portfolio, the moment you change a budget instead of waiting for Pace's next scheduled run.
What each spreadsheet column accepts
Every column in the bulk edit spreadsheet and the values it accepts — account manager, goals, active schedule, Slack channel and email recipients.
Common connection errors
Match the connection error you just hit to its cause and a quick fix, from Access Restricted to accounts that never appear, and get unblocked in a minute.
Browse by topic
Getting started
Connect your first account, set your first cap, and see Pace in action in under 15 minutes.
3 articles
Connected accounts
Authorise Google Ads, Meta Ads, LinkedIn Ads, and Microsoft Ads. Manage permissions and reconnects.
7 articles
Budget pacing
How Pace decides when to pause, daily vs monthly caps, platform behaviour, and manual overrides.
10 articles
Campaigns & reporting
Read the campaign table, configure alerts, export reports, and surface AI insights.
11 articles
Workspaces & billing
Invite teammates, assign roles, manage subscription tiers, plan limits, and invoices.
5 articles
Troubleshooting & FAQ
Fix sync issues, understand why Pace took an action, and get quick answers to billing questions.
4 articles
New to Pace?
Walk through the first 15 minutes of Pace, from connecting an account to seeing your first paced campaign.