Help Centre
Answers to your questions about Pace, in under two minutes.
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Ask Dot about your accounts
Meet Dot, the AI assistant built into Pace. Ask why a budget changed, how any feature works, or how an account is pacing, and get answers from your live data.
Use Dot full page and the prompt library
Open Dot on its own full page, keep your chats in a history rail, and run ready-made prompts with blanks for the account, dates or amount, or save your own.
Move faster with shortcuts and shareable links
Every keyboard shortcut Pace supports, plus how any page's URL captures the tab you're on so a teammate can open exactly the same view you're looking at.
Findings: what Dot flags automatically for you
Findings are cards from Dot that surface the anomalies and opportunities across your accounts worth attention. For a few cases Dot attaches a fix you can apply, which only pauses things, switches off a network or ad slice, lowers bids at weak times, or adds negative keywords, and never touches budgets. Formerly called Sparks.
Browse by topic
Getting started
Connect your first account, set your first cap, and see Pace in action in under 15 minutes.
8 articles
Connected accounts
Authorise Google Ads, Meta Ads, LinkedIn Ads, and Microsoft Ads. Manage permissions and reconnects.
10 articles
Budget pacing
How Pace decides when to pause, daily vs monthly caps, platform behaviour, and manual overrides.
17 articles
Campaigns & reporting
Read the campaign table, configure alerts, export reports, and surface AI insights.
22 articles
Workspaces & billing
Invite teammates, assign roles, manage subscription tiers, plan limits, and invoices.
8 articles
Troubleshooting & FAQ
Fix sync issues, understand why Pace took an action, and get quick answers to billing questions.
10 articles
New to Pace?
Walk through the first 15 minutes of Pace, from connecting an account to seeing your first paced campaign.