Help Centre
Answers to your questions about Pace, in under two minutes.
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Sign in to Pace
Get into Pace with Google or a six-digit email code, switch between accounts, and set the name and photo your teammates see. Pace never asks for a password.
Get help from inside Pace
Message the Pace team without leaving the app: open a support ticket from the Dot panel, track its status, and read every reply in the same chat panel.
First 15 minutes with Pace
Go from sign-up to your first pacing run in about 15 minutes: connect an ad account, start your trial, set a monthly budget, and watch Pace make its first call.
See every campaign's spend and status
See every campaign in an account with its spend, status, budget, and metrics, then sort, filter, edit in place, drill into its ads, and export to CSV.
Browse by topic
Getting started
Connect your first account, set your first cap, and see Pace in action in under 15 minutes.
7 articles
Connected accounts
Authorise Google Ads, Meta Ads, LinkedIn Ads, and Microsoft Ads. Manage permissions and reconnects.
9 articles
Budget pacing
How Pace decides when to pause, daily vs monthly caps, platform behaviour, and manual overrides.
14 articles
Campaigns & reporting
Read the campaign table, configure alerts, export reports, and surface AI insights.
21 articles
Workspaces & billing
Invite teammates, assign roles, manage subscription tiers, plan limits, and invoices.
6 articles
Troubleshooting & FAQ
Fix sync issues, understand why Pace took an action, and get quick answers to billing questions.
9 articles
New to Pace?
Walk through the first 15 minutes of Pace, from connecting an account to seeing your first paced campaign.